General, cosmetic and specialist dental

The CRM for dental practices.

GuardenerAI for dental practices is a CRM that sits beside your practice management system. It tracks new-patient enquiries, referrals from other dentists, treatment plans waiting on a yes, recall campaigns and invoices in one place. It is for practices that want more booked chairs without a front desk that lives in spreadsheets.

Your practice management system runs the chart and the appointment book. The growth side of the practice (enquiries, referring dentists, treatment plans that never got accepted, patients overdue for a recall) usually lives in the front desk’s memory. GuardenerAI gives that half a proper home.

Sound familiar?

What this usually looks like today.

What changes

One system, doing the work with you.

Every enquiry becomes a booked consultation

Website enquiries land as leads with their campaign source. The front desk works them through New, Contacted and Qualified, and converts a lead into a person and an opportunity for the treatment once they book.

Treatment plans that do not slip away

Each presented plan is an opportunity with its value and stage, so the board shows every plan still waiting on a decision and who owns the follow-up call.

Referrers you can see

The Healthcare Providers template adds NPI, specialty and credentials to persons and companies, so referring dentists and specialist practices are real records with their details on them.

Recalls on a schedule, not on memory

Each week, add the patients your practice system says are due to a static Recall segment. A marketing journey sends the reminder by email, SMS or WhatsApp to those who have consented, then waits and sends a second nudge. Booking links let them pick a slot with the right person.

The modules this runs on

Deep dives for dental practices

How you set it up

Shaped around how dental practices actually work.

Start from the Healthcare Providers starter template in Settings, then adjust anything. Everything a template adds stays editable.

From the starter template

Persons (Healthcare section)

For referring dentists and specialists, so the people who send you patients are searchable by specialty and state.

  • NPI (Type 1)
  • DEA Number
  • License State
  • Specialty
  • Credentials
From the starter template

Companies (Healthcare section)

For referring practices and partner clinics.

  • NPI (Type 2)
  • Specialty
  • Care Setting
  • Bed Count
  • EHR System
Built in

Persons

Patients as contacts, with consent kept per channel. The recall schedule and clinical detail stay in your clinical system.

  • Name
  • Email
  • Phone
  • Communication preferences
Built in

Leads

Every new-patient enquiry, from the website form or the phone, before it becomes a patient record.

  • Status
  • Lead Source
  • Campaign fields
  • Rating
Built in

Opportunities

One per treatment plan presented: implants, aligners, cosmetic work.

  • Value
  • Stage
  • Probability
  • Expected Close Date
  • Line items
You create it

Referrals

A custom object you create to see which referrers send which patients, and how many go on to treatment.

  • Referring person (lookup)
  • Patient (lookup)
  • Referral date (date)
  • Reason (select)
  • Status (select)

Suggested stages on opportunities (treatment plans)

  1. Consultation booked
  2. Plan presented
  3. Considering
  4. Accepted
  5. Declined
Routines to copy

The repeat work, set up once.

Each of these is built from features in the product today. Set them up once and the whole team runs them the same way.

Action plan

New-patient follow-up

  1. Call the enquiry back, high priority, same day
  2. Send the new-patient information pack, day 1
  3. Second call if not yet booked, day 3
  4. Last check-in before closing the lead, day 10
Marketing journey

Six-month recall

  1. Starts when the front desk adds this week’s due patients to the static "Recall due" segment
  2. Sends an SMS reminder with your booking link to those who have consented
  3. Waits five days
  4. Splits on WhatsApp consent: WhatsApp nudge for yes, email for no
Signature template

Treatment plan financial agreement

  1. Write the financial agreement once as a template, with the patient’s name and the date merged in
  2. Send it from the patient’s record
  3. The patient signs on their phone; the practice manager countersigns
  4. The sealed PDF is filed on the patient’s record

Beside the clinical record, never instead of it.

GuardenerAI is a CRM, not a dental practice management system or a clinical record: it holds enquiries, referrals, plans and the money, and your clinical software keeps the chart. Data is encrypted, audit-logged and isolated per practice, with default-deny roles. HIPAA and BAA support are on our roadmap, not yet delivered, and our terms do not allow storing regulated health data without a written agreement.

Read the security details →
FAQ

Questions from teams like yours.

Does GuardenerAI replace our practice management software?
No. Keep your practice management system for charting, imaging and the appointment book. GuardenerAI handles the enquiries, referrals, treatment-plan follow-up, recalls and invoicing around it.
Can we store patient health information in it?
Not regulated health information today. HIPAA and BAA support are on our roadmap, and our terms do not allow storing regulated health data without a written agreement. Keep clinical notes in your clinical system and use GuardenerAI for contact details, enquiries and the business side.
Can patients book a consultation online?
Yes. Each team member shares booking links that offer only their free times, synced with their Google or Microsoft calendar. The patient confirms from their inbox, and the meeting is linked to their record when the email matches an existing person or lead.
How do recall campaigns respect consent?
Consent is kept per channel and per topic, and anyone who has unsubscribed or bounced is skipped automatically at send time.
How long does it take to set up?
Apply the Healthcare Providers template, import your enquiries and referrers from a CSV, and add the Referrals object in Settings. Most of it fits in an afternoon.

See it on your kind of work.

Start free in an afternoon, or have us walk you through it with data that looks like yours.

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