Email delivery

Mailgun email marketing from your CRM.

GuardenerAI connects to Mailgun to deliver your email campaigns and journey messages through your own Mailgun account, while consent, unsubscribes and suppressions are handled in GuardenerAI before anything is handed over.

Part of the Marketing module, which is switched on by default for new workspaces. An admin adds the sender under Marketing, Channels.

What it does

  • Sends email campaigns and journey emails through your Mailgun account, from the from-address and name you set.
  • Every send passes GuardenerAI’s checks first: consent for the channel and topic, the suppression list, and your frequency policy and daily cap.
  • Adds unsubscribe headers to marketing email, and the message carries an unsubscribe link to a public page.
  • Works with Mailgun’s US or EU region.
  • Hard bounces and complaints reported by Mailgun’s signed webhooks suppress the address automatically.

How to connect it

  1. In Mailgun, add and verify your sending domain and create an API key.
  2. Open Marketing, Channels, choose Add sender for email, and pick Mailgun.
  3. Enter the domain, region, from-address and API key, and test the sender.
  4. For bounces and complaints, set up Mailgun webhooks and paste the webhook signing key into the sender.

What it does not do

  • GuardenerAI does not create or manage your Mailgun account, domain or sending reputation; you set those up with Mailgun.
  • This connection is for marketing email. One-to-one email from a record goes through a connected mailbox instead.
  • Bounces and complaints are only processed once the webhook signing key is set.
Where it shows up

The modules that use Mailgun.

FAQ

Fair questions.

Why send marketing email through Mailgun instead of my mailbox?
Bulk email from a personal mailbox is limited by your mail provider and can hurt the reputation of the address you use every day. A delivery provider such as Mailgun is built for volume, and GuardenerAI still applies consent and suppressions before each send.
Can I use more than one email provider?
Each marketing sender names one provider. You choose the sender a campaign or journey sends through, so different senders can use different providers.
Does it support Mailgun’s EU region?
Yes. Choose the EU region when you add the sender.